This blog is published by

Rahul Kumar

The rising popularity of mobile messaging apps along with advances in artificial intelligence is resulting in an exciting new world order. The rise of chatbots, that can converse and aid commerce are today ushering in a new wave of chat based commerce.

Ai Chatbots have evolved from using pre-defined scripts to having a more hands on role in striking real-time conversation with consumers replacing humans. Many successful brands like Apple with Siri and fashion giants Burberry and Tommy Hilfiger are using chatbots successfully. Knowingly or unknowingly consumers are interacting with chatbots…

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