user research + UX design + interface design
Who sell on the internet have the challenge of managing multiple applications to keep their sales organized and customer questions answered. Our goal was to develop a mobile application that mixed selling and chatting for Elo7 marketplace sellers.
We decided to begin this project with in-depth interviews to understand the user’s journey. After this phase and extensive benchmarking, we decided to test our hypothesis in high fidelity prototypes through systematic observation. We aimed to evaluate the understanding of the first concept, the navigation flow, feedbacks, and…
Continue lendo em http://www.mellinapassi.com.br/chat-commerce-ux-ui